Brilliance One Core
Start with the shared CRM, communication, automation, security, user, administrative, and platform capabilities that connect the rest of Brilliance One.
Core provides the common operating layer for customer relationships, users, permissions, messaging, workflow automation, settings, tools, and shared business data before specialized modules are added.
The Operating Foundation
Brilliance One Core starts at $147 per month and provides the common platform capabilities used across your customer, communication, security, automation, and administrative workflows.
Data Architecture
Brilliance One can operate with a dedicated customer database, helping separate tenant data at the database layer while the broader platform applies authentication, permissions, and application security controls.
Users
Add the employees and authorized users your organization needs without increasing the subscription simply because another user account was created.
Connected Operations
Start with relationship management, email and SMS capabilities, automation, users, security, settings, and shared platform tools that specialized modules can build upon.
Standard Core Components
Core brings together the shared relationship, communication, automation, security, administrative, and user capabilities that support the rest of the Brilliance One platform.
Core Workspace
Manage the core relationship, communication, automation, security, administration, and user capabilities that support the rest of your Brilliance One workspace.
Accounts
Centralize customers, leads, vendors, partners, organizations, and contacts in one connected relationship record with communication history, activity, documents, tasks, financial context, and operational workflows.
Learn about AccountsAutomations
Build repeatable workflows that handle routine follow-up, trigger communications, apply actions, and move work forward based on defined business events and timing.
Learn about AutomationsAddresses
Store and organize physical locations for customers, vendors, facilities, offices, service locations, and other business relationships so address data stays connected to the records and workflows that use it.
Learn about AddressesCommunications
Manage email, SMS, MMS, replies, templates, campaigns, delivery activity, and communication history while keeping conversations connected to the customers, contacts, and workflows behind them.
Learn about CommunicationsSecurity
Protect business and customer data with authentication, role-based permissions, security groups, controlled access, audit visibility, privacy-oriented controls, and security practices that extend across the Brilliance One platform.
Learn about SecuritySettings
Configure organization-wide preferences, branding, defaults, system behavior, connected services, and other administrative options that shape how Brilliance One works across your business.
Learn about SettingsTools
Access practical utilities for imports, exports, validation, data management, operational cleanup, and other administrative workflows that help teams maintain accurate information and work more efficiently.
Learn about ToolsUsers
Manage user identities, roles, permissions, security access, and workspace responsibilities so each person can access the Brilliance One capabilities and information appropriate to their role.
Learn about UsersShared Business Data
Core provides the relationship and administrative context specialized modules can reference instead of forcing every area of the business to maintain isolated copies of the same information.
Connected Architecture
Accounting, CMS, HR, Projects, Scheduling, Marketing, Firearms, POS, and other modules can build on the same underlying platform services and relationship context where their workflows intersect.
Relationship Management
Core provides the relationship layer for customers, leads, vendors, partners, organizations, contacts, and the business activity connected to them.
Maintain customer records and the operational context associated with the relationship.
Track prospective relationships and support follow-up through communication and automation workflows.
Represent companies, agencies, nonprofits, partners, vendors, and other organizational relationships.
Associate people and their communication information with the relationships they belong to.
Keep supported communication and operational history connected to the underlying record.
Allow connected modules to use the same customer and relationship information where appropriate.
Communications
Core communication capabilities help connect email and SMS activity with the customers, contacts, users, and workflows behind the message.
Business Context
Instead of treating communication as a completely separate application, Brilliance One can connect supported outreach with relationship and workflow context throughout the platform.
Automations
Use rule-based workflows for communication and operational follow-up so common processes can continue without requiring the same manual actions every time.
Begin a supported workflow from a configured business event, record activity, or manual enrollment.
Run supported communication, delay, tagging, notification, and other workflow actions in sequence.
Maintain available automation and operational history so teams can understand what occurred.
Users & Access
Manage users, roles, permissions, security access, and workspace responsibilities from the same administrative foundation used across Brilliance One.
No Per-User Pricing
Brilliance One is designed around platform and module pricing rather than charging a separate subscription for each user account.
Security Foundation
Core provides shared authentication, authorization, data separation, logging, and security controls that can be used throughout Brilliance One rather than recreating those protections independently inside every module.
Authentication
Manage supported login, authentication, session, and account-security workflows through the central platform.
Authorization
Use roles, permissions, security groups, and module access rules to control what authorized users can see and do.
Data Separation
Customer deployments can use a dedicated database architecture to provide database-level separation between tenant data.
Administration
Settings
Manage organization-wide preferences, platform behavior, branding, defaults, and supported integrations.
Tools
Access supported utilities for imports, exports, validation, maintenance, and other operational tasks.
Security
Manage appropriate access, security settings, permissions, and administrative visibility from the shared system layer.
Platform Architecture
Core provides common services that specialized CRM, ERP, CMS, industry, and operational modules can use as Brilliance One expands within the organization.
Modular by Design
Additional modules extend the platform while continuing to use the shared relationships, users, security, communications, settings, and other Core services underneath them.
Foundational Standards
Core establishes the shared technical and operational foundation used by the rest of Brilliance One, while organizations remain responsible for configuration, access policies, governance, and applicable compliance requirements.
Data
Dedicated database deployments provide database-level separation while application security and access controls govern use of the data.
Scale
Expand the number of authorized users without introducing traditional per-user subscription charges.
Security
Apply supported authentication, authorization, logging, permission, and security controls from the shared platform foundation.
Communication
Keep supported email and SMS capabilities connected to customer records, users, workflows, and automation.
Core Platform
Start with the Brilliance One Core foundation, then add specialized modules and usage-based services based on the capabilities your organization needs.
Brilliance One Core
Connect customer relationships, communications, automations, users, permissions, security, settings, and shared platform services before extending Brilliance One with the specialized capabilities your organization needs.
Brilliance One • Core • CRM • Communications • Automations • Security