Legal Framework
Clear terms help define the relationship between Fawkes Digital Marketing and the customers who use our services.
These Terms of Service govern access to and use of Fawkes Digital Marketing services, including website design, web hosting, email hosting, SEO, reputation management, support, billing, and related digital services.
Agreement Overview
By accessing our website, purchasing services, requesting support, using hosted services, or engaging Fawkes Digital Marketing for digital work, you agree to these Terms and any applicable written quote, statement of work, proposal, order form, invoice, or service agreement.
Last updated: October 14, 2025
Services
Brilliance One may provide website design, website maintenance, web hosting, email hosting, domain or DNS support, SEO, reputation management, analytics review, content support, consultation, troubleshooting, and related business services.
Available services may vary by plan, quote, agreement, customer environment, technical requirements, or other written arrangement.
Billing
Fees, deposits, setup costs, monthly service charges, hosting fees, usage charges, renewal terms, cancellation terms, and included services may vary by quote, invoice, plan, proposal, agreement, or customer-specific arrangement.
Customer Responsibilities
Customers are responsible for maintaining accurate account information, protecting credentials, managing authorized users, and promptly notifying us of suspected unauthorized access.
Services must be used for lawful purposes and may not be used to distribute spam, malware, phishing content, deceptive material, unlawful content, infringing material, abusive communications, or activity that creates unreasonable security, legal, reputation, operational, or deliverability risk.
Customers remain responsible for the accuracy, legality, ownership, licensing, and suitability of business information, website content, media, logos, data, records, and other materials they provide.
Customers are responsible for providing timely access, credentials, approvals, content, information, and other materials reasonably necessary for Fawkes to perform agreed services.
Some services may depend on third-party hosting providers, domain registrars, email platforms, software vendors, analytics tools, integrations, or other external systems subject to their own terms and availability.
Customers must comply with applicable Fawkes policies, including privacy, anti-spam, abuse, intellectual property, and other service-specific requirements.
Customer Data & Content
Customer-provided content, business information, media, logos, data, and records may be used, processed, hosted, modified, published, or stored by Fawkes as reasonably necessary to deliver, support, secure, troubleshoot, or maintain the services.
Fawkes does not claim ownership of customer-provided business data merely because that information is processed through services we provide.
Review Privacy PolicyIntellectual Property
Customers must have the rights, licenses, permissions, or other authority needed for content, trademarks, images, media, software, data, and other materials they provide for use in connection with Fawkes services.
Intellectual property complaints may be handled under our applicable intellectual property and DMCA policies.
Review Intellectual Property PolicyService Availability
Websites, hosting, email, domains, search engines, social platforms, analytics systems, software integrations, internet providers, and other digital services may experience outages, changes, restrictions, delays, or technical issues.
Unless a separate written agreement provides otherwise, Fawkes does not guarantee uninterrupted availability, specific search-engine rankings, specific marketing results, uninterrupted third-party services, or compatibility with every external platform or technology.
Limitation of Liability
To the maximum extent permitted by applicable law, Brilliance One shall not be liable for indirect, incidental, special, consequential, exemplary, or punitive damages, or for lost profits, lost revenue, lost rankings, lost data, loss of business, deliverability issues, search-engine algorithm changes, third-party outages, or business interruption.
Unless otherwise required by law or a separate written agreement, total liability is limited to the amount paid for the applicable services during the twelve months preceding the event giving rise to the claim.
Governing Law
These Terms are governed by the laws of the State of Alabama, USA, without regard to conflict-of-law principles.
Unless otherwise required by applicable law or a separate written agreement, disputes shall be resolved in the state or federal courts located in or serving Cullman County, Alabama.
Separate Agreements
A quote, proposal, statement of work, order form, invoice, subscription agreement, hosting agreement, or other written agreement may include additional or different terms for a particular service.
Where a specific written agreement conflicts with these general Terms, the more specific agreement may control to the extent stated in that agreement.
Legal Contact
Contact us with questions about these Terms of Service, customer agreements, billing terms, service policies, or legal notices.