01
Build Something Useful
Work on software and business processes designed to solve real problems for organizations managing customers, operations, communications, content, workflows, and growth.
Careers at Brilliance One
Build something that businesses depend on.
Help build, support, market, sell, and grow a modern CRM + ERP + CMS business operating system designed around real business needs.
Brilliance One is growing around a simple idea: business software should make organizations easier to operate, not harder. We look for responsible, curious, adaptable people who want ownership, meaningful work, and the opportunity to influence what we build next.
U.S.-based
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Veteran-owned
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Growing technology company
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Mission-focused
Why Work at Brilliance
Your work should have a visible impact.
Brilliance One is still growing, which means strong ideas, dependable execution, customer insight, and individual ownership can directly influence the product and company.
02
Influence What Comes Next
Good ideas are not buried under layers of bureaucracy. Product feedback, customer insight, operational experience, and practical solutions can directly shape Brilliance One.
03
Grow With the Company
As Brilliance expands across CRM, ERP, CMS, automation, operations, industry solutions, and customer growth, new responsibilities and opportunities can grow with it.
How We Work
Capability matters. Character matters too.
Experience is valuable, but we also care about how people approach responsibility, customers, teammates, problems, learning, and commitments.
Ownership
Take responsibility for the work, the outcome, and the commitments you make.
Integrity
Do what is right for customers, coworkers, and the company even when nobody is watching.
Initiative
Look for solutions, ask useful questions, and move work forward without waiting to be pushed.
Adaptability
Technology and growing companies change quickly. Be willing to learn, adjust, and improve.
Customer Focus
Remember that the work ultimately exists to help customers run stronger businesses.
Execution
Ideas matter, but dependable follow-through is what turns ideas into useful products and measurable results.
What We Value
Do the work. Own the result.
Brilliance One is a veteran-owned company, and our approach to work is influenced by values such as accountability, preparation, adaptability, teamwork, and responsibility to the people depending on the mission.
- Take responsibility without making excuses
- Communicate clearly and respectfully
- Ask questions when something is unclear
- Look for solutions instead of stopping at problems
- Respect the customer and the business
- Be willing to learn unfamiliar things
- Care about quality and details
- Follow through on commitments
Our Environment
Small enough to matter. Growing enough to create opportunity.
Brilliance is not a company where every responsibility fits neatly inside a narrow job description. As we grow, people may contribute across projects, customer needs, internal processes, product feedback, and areas outside their original role.
For the right person, that creates an opportunity to learn quickly, build broad experience, take ownership, and have a visible effect on the company.
Open Positions
Find where you can make an impact.
Explore current opportunities across customer success, software development, marketing, sales, and leadership.
Customer Success
Customer Service Team Member
Help customers succeed with Brilliance One by answering questions, resolving issues, guiding platform usage, documenting recurring needs, and building strong long-term relationships.
View PositionEngineering
Software Developer
Design, build, test, optimize, secure, and maintain the APIs, CRM, ERP, CMS, automation, data, and business operating capabilities behind Brilliance One.
View PositionMarketing & Growth
Marketing Team Member
Help grow Brilliance through content, SEO, digital marketing, campaigns, product positioning, market research, social media, education, and measurable customer acquisition strategies.
View PositionSales Leadership
Sales Team Manager
Lead and develop sales representatives, strengthen sales processes, improve accountability, build customer relationships, and help organizations understand where Brilliance One fits their business.
View PositionSales
Sales Team Member
Engage prospective customers, learn how their businesses operate, identify challenges, explain the Brilliance One platform, build trusted relationships, and guide qualified opportunities through the sales process.
View PositionFuture Opportunities
Don't see the right role?
Brilliance continues to grow across software development, implementation, integrations, security, customer success, operations, marketing, sales, and specialized industry solutions.
Introduce YourselfWhat You Could Help Build
One business platform. Many problems worth solving.
Brilliance One spans customer relationships, business operations, digital experiences, communications, automation, data, security, and specialized industry workflows.
CRM & Sales
Accounts, contacts, leads, opportunities, pipelines, customer relationships, activities, follow-up, and sales operations.
ERP & Operations
Products, inventory, projects, scheduling, accounting, point of sale, purchasing, vendors, and operational workflows.
CMS & Digital Experience
Websites, forms, portals, content, knowledge, customer experiences, lead capture, and API-driven delivery.
Automation & Communications
Email, SMS, workflows, notifications, campaigns, customer journeys, business events, and connected processes.
Security & APIs
Authentication, permissions, auditing, tenant isolation, secure APIs, integrations, and extensible platform architecture.
Data & Intelligence
Reporting, analytics, insights, business intelligence, AI-assisted capabilities, and connected operational information.
Who Does Well Here?
People who want responsibility and room to grow.
We are looking for people who want to contribute, learn, solve problems, take ownership, and help build a company customers can depend on.
- Strong personal accountability
- Clear and respectful communication
- Curiosity and willingness to learn
- Ability to work independently
- Comfort solving unfamiliar problems
- Respect for customers and teammates
- Attention to quality and detail
- A desire to build something long-term
Probably Not for Everyone
We expect people to participate, not just occupy a role.
A growing company can require flexibility, initiative, changing priorities, and the willingness to solve problems that may not fit neatly inside a job title.
If you prefer clearly defined boundaries around every task, a growing company may not be the right environment. If you enjoy learning, building, solving problems, and taking ownership, you may feel at home here.
Opportunity to Grow
Your responsibilities can grow as the company grows.
In a growing organization, advancement is not only about waiting for a position above you to open. New products, customers, industries, teams, and responsibilities can create new opportunities.
Learn
Build Broader Experience
Work across real products, customers, technologies, business challenges, and internal processes rather than being limited to one narrow function.
Own
Take Responsibility
Strong performers can take ownership of projects, processes, customer relationships, product areas, and business outcomes.
Lead
Grow Into Leadership
As new teams and responsibilities develop, people who consistently demonstrate judgment, ownership, and execution can grow into larger roles.
Getting Started
Find the role. Start the conversation.
We want the process to help both sides understand whether the position, expectations, and working environment are a good fit.
Explore the Position
Review the responsibilities, expectations, qualifications, compensation details, and type of work involved.
Tell Us About Yourself
Share your experience, strengths, interests, accomplishments, and why you believe you could contribute to Brilliance.
Have a Real Conversation
If there appears to be a potential fit, we can discuss the role, expectations, goals, working relationship, and what comes next.
Careers at Brilliance One
Help build what comes next.
If you want to help build, support, market, sell, or grow a connected CRM + ERP + CMS business operating system, explore our available opportunities and find where you can contribute.
Brilliance One • Built in the USA • Veteran-Owned • Building for the Long Term