Prospecting
Create Opportunity
Identify and engage potential customers through ethical outbound outreach, referrals, networking, events, partnerships, inbound opportunities, and consistent follow-up.
Sales Team Member
Sell with purpose. Grow with impact.
Help businesses understand how Brilliance One can simplify their technology, improve operations, connect customer data, and replace fragmented systems.
Sales at Brilliance is built around discovery, education, follow-up, and trust. You will work with business owners and decision-makers to understand how they operate, identify where their current systems create friction, and determine whether Brilliance One is the right fit.
Consultative sales
•
Remote
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Performance driven
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Growth opportunity
Role Overview
Help businesses see a better way forward.
We are looking for driven, responsible, coachable sales professionals who want to build relationships, solve real business problems, and grow alongside Brilliance.
Discovery
Consultative Selling
Learn how a prospect operates today, understand the problems behind their current systems, and connect those needs to the appropriate Brilliance One capabilities.
Execution
Build the Pipeline
Maintain a healthy pipeline through disciplined activity, accurate CRM records, consistent follow-up, clear next steps, and predictable sales habits.
Product Knowledge
You are not selling one small tool.
Brilliance One is being built as a CRM + ERP + CMS business operating system. Strong salespeople need to understand enough of the platform to identify which problems it can solve and which modules make sense for each customer.
CRM & Sales
Accounts, contacts, leads, opportunities, customer history, pipelines, activity, tasks, and relationship management.
ERP & Operations
Products, inventory, vendors, purchasing, projects, scheduling, accounting, POS, employees, and operational workflows.
CMS & Digital Experience
Websites, forms, portals, content, knowledge, lead capture, customer experiences, and digital workflows.
Communications
Email, SMS, MMS, campaigns, automated messaging, customer communications, and preference management.
Automation & Intelligence
Workflow automation, notifications, reporting, analytics, integrations, and AI-assisted capabilities.
Industry Solutions
Specialized modules and workflows built around the needs of specific industries and operating models.
Our Sales Approach
Understand first. Recommend second.
Brilliance One can solve a wide range of business problems, but that does not mean every prospect needs every module. The goal is to understand the organization first and recommend what makes sense.
- Ask thoughtful discovery questions
- Understand current software and workflows
- Identify operational pain points
- Understand customer goals and priorities
- Recommend only relevant modules and capabilities
- Explain business value clearly
- Set realistic expectations
- Follow up consistently
- Document everything in the CRM
- Build trust before asking for the sale
Sales Philosophy
A good sale should still look good after implementation.
Selling the wrong solution may create short-term revenue, but it creates long-term problems for the customer and the company.
We want salespeople who care about fit, communicate clearly, and build relationships that can continue long after the contract is signed.
Skills Required
Disciplined. Coachable. Driven.
Strong sales performance comes from a combination of communication, product understanding, consistent execution, judgment, and the willingness to keep improving.
Sales
Sales Knowledge
- Understanding of SaaS and subscription-based selling
- Ability to uncover customer needs
- Consultative selling skills
- Presentation and demonstration ability
- Negotiation and closing skills
- Ability to manage a full sales cycle
Execution
Sales Discipline
- Strong verbal and written communication
- Ability to prioritize multiple opportunities
- Consistent CRM documentation
- Pipeline management and forecasting
- Strong follow-up habits
- Technical aptitude for business software
Character
Personal Attributes
- Motivated and results oriented
- Coachable and willing to learn
- Accountable for commitments
- Comfortable hearing no
- Professional under pressure
- Customer-focused and ethical
Preferred Experience
Experience helps. Character still matters.
Previous SaaS sales experience is valuable, but we are also interested in people who can demonstrate discipline, ethics, coachability, strong communication, and the willingness to do the work.
SaaS Sales
Two to five years of SaaS or business software sales experience is preferred.
CRM & ERP
Experience selling or using CRM, ERP, CMS, business software, or related systems is helpful.
Quota Performance
A history of meeting or exceeding sales goals is valuable.
Pipeline Management
Experience managing opportunities through a structured sales process is preferred.
Technology Sales
Comfort explaining software and technology to business decision-makers is helpful.
Business Acumen
The ability to understand how businesses operate is often more valuable than memorizing a sales script.
Training Provided
We train the process, product, and discipline.
Salespeople are expected to take ownership of their development, but Brilliance provides training designed to help you understand the product, sales process, messaging, customer needs, and expectations.
Ethical Sales Practices
Learn how Brilliance approaches discovery, recommendations, expectations, and customer relationships.
Platform Training
Learn Brilliance One modules, pricing, capabilities, use cases, industries, and platform positioning.
Discovery
Learn how to ask better questions and identify the underlying business problems behind a prospect’s current systems.
Live Sales Experience
Observe and participate in sales calls, demonstrations, appointments, and real customer conversations.
Roleplaying
Practice discovery, demonstrations, objection handling, follow-up, negotiation, and closing scenarios.
Sales Resources
Use scripts, manuals, product guides, competitive information, CRM processes, and sales documentation.
Duties & Responsibilities
What you will help own.
Prospecting
Generate opportunities through cold outreach, email, referrals, networking, events, partnerships, inbound leads, and other approved prospecting channels.
Discovery
Conduct needs assessments to understand business goals, processes, pain points, current software, and operational challenges.
Demonstrations
Present Brilliance One in a way that connects platform capabilities to the specific problems and priorities uncovered during discovery.
Pipeline Management
Maintain accurate stages, notes, activities, next steps, expected close dates, follow-up, and opportunity information inside the CRM.
Follow-Up
Follow up consistently with qualified opportunities while respecting the customer’s timeline and maintaining professional communication.
Closing
Guide qualified customers through final questions, pricing, selected modules, agreements, expectations, and the decision process.
Customer Handoff
Coordinate with implementation and customer success so new customers receive a clear and accurate transition after the sale.
Market Feedback
Share recurring customer objections, product feedback, competitor information, industry needs, and sales insights with leadership, product, and marketing.
Reporting
Maintain accurate sales activity, participate in reviews, forecast opportunities, and communicate progress toward weekly, monthly, and quarterly goals.
Sales Process
Create opportunity. Earn the close.
Discover
Understand the business, its problems, its goals, its current systems, and whether Brilliance One can provide meaningful value.
Demonstrate
Show the parts of Brilliance One that matter to that customer instead of overwhelming them with every feature in the platform.
Follow Through
Maintain communication, answer questions, address concerns, keep the opportunity moving, and ask for the business when the fit is right.
Pay Structure
Compensation built for performance.
The sales role currently provides two compensation paths: salary plus commission or a commission-focused option with a higher commission structure.
Option One
Salary + Commission
Base Salary
Yes
Commission
Yes
Commission Reset
Resets weekly
Employment Type
W-2
Remote
Yes
Minimum Goals
Required
Weekly Goal
2+ sales minimum
Quarter Target
25–40+ sales
Holding Sales
Not permitted
Promotion Path
Management opportunity available
Monthly Bonuses
5–15%
Referral Bonuses
Customer and team referrals
Option Two
Commission Focused
Initial Base
First two months
Commission
Higher commission rate
Commission Reset
No weekly reset
Employment Type
W-2 or 1099
Remote
Yes
Minimum Goals
No
Weekly Goal
2+ sales
Quarter Target
25–40+ sales
Promotion Path
Management opportunity available
Monthly Bonuses
5–15%
Contests
Monthly and annual opportunities
Referral Bonuses
Customer and team referrals
Company benefits may be added as they become available. Final compensation structure, employment classification, commission terms, targets, and eligibility are confirmed during the hiring process.
A Trait We Value
Audacity
Audacity means having the courage to start the conversation, ask the difficult question, make the call, follow up again, learn from rejection, improve the approach, and continue moving forward.
In sales, confidence should never become arrogance or pressure. The goal is to combine courage with discipline, preparation, professionalism, and respect for the customer.
Sales at Brilliance
Build the pipeline. Build the company.
If you enjoy prospecting, solving business problems, building relationships, learning technology, and earning based on performance, this may be the right opportunity.
Brilliance One • CRM + ERP + CMS • Built in the USA