Help build what comes next. Keep the Founder advantage.

The Founders 400 is an exclusive early-adopter opportunity reserved for the first 400 qualifying organizations that join the Brilliance One ecosystem. Founders secure a locked renewal structure that remains available while the account stays active and in good standing under the Founder Agreement.

The Founder Platform Base Rate is fixed at $10,000. This benchmark figure serves as the baseline to calculate your exact annual renewal costs for the lifetime of your active subscription under your Founder Agreement.

Your annual renewal cost is determined strictly by your sequence number among the first 400 customers. Renewal percentages are structured in 50-customer tiers applied to the $10,000 Founder Platform Base Rate:

• Founders 1–50: 20% renewal ($2,000 / year)
• Founders 51–100: 30% renewal ($3,000 / year)
• Founders 101–150: 40% renewal ($4,000 / year)
• Founders 151–200: 50% renewal ($5,000 / year)
• Founders 201–250: 60% renewal ($6,000 / year)
• Founders 251–300: 70% renewal ($7,000 / year)
• Founders 301–350: 80% renewal ($8,000 / year)
• Founders 351–400: 90% renewal ($9,000 / year)

No. Your assigned Founder percentage and tier are permanently locked in for your account as long as your subscription remains active and in good standing pursuant to your Founder Agreement.

Once Founder Position #400 is claimed, the program closes permanently. Customer #401 and all subsequent accounts will onboard under our standard public platform pricing and annual subscription tiers.

Your $10,000 initial purchase secures Founder status, covers your first year of platform access, and unlocks the complete core Brilliance One managed application suite (including CRM, multi-channel messaging, portal framework, forms, reporting, and sequence automation). It excludes usage-based pass-through charges, third-party API fees, custom software development, and non-standard data migration services.

No. The Founders 400 program provides managed Software-as-a-Service (SaaS) platform access under preferential pricing terms. It is not an open-source license, on-premises download, or transfer of underlying software IP. Brilliance retains full ownership of all source code, architecture, trademarks, and intellectual property.

No. Brilliance One is provided exclusively as a fully managed, hosted, and maintained cloud platform. We handle infrastructure security, server management, automated database backups, database isolation, and application updates so you can focus entirely on growing your business.

No. Brilliance One does not charge traditional per-user seat fees for standard team access. You can onboard your internal staff without per-seat penalties, though external third-party tools or specialized integrations may impose their own user-based pricing.

Yes. Your Founder package includes the Brilliance One modules and platform capabilities designated as included in the Founder package at the time your Founder Agreement is executed, along with standard updates, maintenance fixes, and enhancements to those included capabilities.

While core feature updates and enhancements are automatically rolled into your managed platform access, future standalone products, specialized industry-specific modules, third-party integrations, or premium add-ons outside the core platform scope may be offered under separate pricing.

The initial purchase covers standard platform provisioning, workspace configuration, and core onboarding guidance. Custom engineering, bespoke API development, legacy database migrations, or specialized white-glove consulting are quoted separately based on project scope.

No. High-volume communications (such as SMS/MMS segments, carrier fees, email broadcasts, and AI tokens/voice compute) are pass-through usage expenses billed directly based on consumption or integrated third-party provider rates.

Your annual renewal will always remain calculated against your locked Founder Platform Base Rate ($10,000) and assigned tier percentage. Price increases applied to public retail customers will not impact your locked Founder renewal equation.

Yes. Your Founder status is tied to your legal contracting entity and may be transferred to a corporate successor or acquiring entity as part of an approved business sale or merger, provided the account remains in continuous good standing.

Founder positions cannot be broken out and resold on a standalone basis or transferred to unverified third parties outside of an authorized corporate assignment or account transfer under the agreement terms.

If an account is voluntarily canceled or terminated, your locked Founder position and assigned tier percentage are forfeited permanently. Returning customers will re-subscribe under the public commercial rates available at that time.

Founder sequence numbers are strictly historical and chronological. Once a position number is assigned, it will never be recycled or re-issued to a new buyer, preserving the exact numerical integrity of the original 400 positions.

The $10,000 Founder purchase is due upfront upon execution of the Founder Agreement to lock in your official tier and sequence position.

No. Founder sequence numbers are assigned strictly on a first-completed basis upon receipt of both the signed agreement and initial payment. Positions cannot be held via verbal reservations or non-binding inquiries.

To secure your slot, schedule a platform walkthrough with our team, review and execute the Founder 400 Agreement, and complete your initial platform purchase. Once processed, your official Founder position number (e.g., #48 of 400) and locked renewal tier will be confirmed in writing.

Yes. Brilliance One can be configured for organizations that need to operate under HIPAA requirements, including appropriate access controls, audit logging, customer data isolation, authentication, and security-focused workflows. A Business Associate Agreement may be available for qualifying deployments where required.

HIPAA compliance remains a shared responsibility and also depends on the customer’s configuration, policies, workforce practices, connected services, and use of the platform.