Selection
Pools & Random Selection
Organize eligible participants into testing pools, perform supported randomized selections, and preserve selection history for operational review.
Brilliance One Drug Testing
Manage the testing program. Preserve the chain of events.
Manage participant pools, randomized selections, collection events, specimens, chain of custody, laboratory activity, results, review, documentation, and program history from one connected platform.
Brilliance One Drug Testing connects screening operations with employers, participants, HR records, documents, communications, permissions, automation, reporting, and the broader business workflows surrounding the testing program.
Participant Pools • Random Selection • Chain of Custody • Results
Screening Operations
One testing process. A connected record from selection through result.
Brilliance One provides a structured environment for managing the operational records surrounding workplace, organizational, laboratory-oriented, and other configured drug-testing programs.
Processing
Specimen & Chain of Custody
Track collection activity, specimen identifiers, custody events, processing status, laboratory activity, review, and supporting documentation.
Results
Outcomes & Program History
Maintain testing status, result classifications, authorized review activity, supporting documents, participant history, and program reporting.
Beyond HR Recordkeeping
A testing record is more than a field on an employee profile.
Drug-testing programs can involve eligibility populations, randomized selection, collection events, specimens, custody history, laboratories, review activity, results, documents, access controls, and retention requirements.
- Define who belongs in the testing population
- Document how participants were selected
- Record the collection event
- Track the specimen
- Preserve custody activity
- Monitor laboratory status
- Control result visibility
- Maintain review history
- Associate supporting documents
- Preserve program history
Operational Workflow
The result matters. So does the process that produced it.
A final testing result is only one part of the operational record. Organizations may also need to understand who was eligible, why a participant was tested, when collection occurred, which specimen was involved, what custody events occurred, which documents exist, and who was authorized to review the information.
Brilliance One is designed to preserve that broader workflow rather than reducing drug testing to a single status field.
Testing Workflow
Select. Collect. Process. Review.
Maintain a connected operational history as testing moves from participant eligibility through final outcome.
Select
Identify the appropriate participant population and use the configured testing or randomized-selection process to create the testing event.
Collect & Process
Record collection activity, specimen information, custody events, laboratory status, documents, notes, and other supported processing information.
Review & Record
Maintain authorized review activity, result status, outcome information, supporting documentation, and historical context.
Drug Testing Capabilities
Manage the program. Keep every stage connected.
Participants
Testing Populations
Maintain employees, applicants, contractors, drivers, departments, locations, program participants, or other configured testing populations.
Pools
Eligibility Groups
Organize participants into the appropriate testing pools according to the structure established by the organization or testing program.
Selection
Randomized Testing
Run supported randomized selections and preserve selection history for authorized operational review.
Collections
Testing Events
Maintain collection activity, dates, participants, specimens, status, supporting information, notes, and related records.
Specimens
Specimen Tracking
Maintain identifiers and appropriate specimen information through collection, custody, processing, laboratory, and result workflows.
Custody
Chain of Custody
Preserve supported custody events and workflow history as specimens move through the testing lifecycle.
Laboratory
Processing & Status
Maintain applicable laboratory status, processing information, documentation, review, exceptions, and related testing activity.
Results
Outcome Management
Maintain configured testing status and result classifications with authorized review activity and supporting documentation.
Reporting
Program History
Review available testing activity, participant history, selections, outcomes, status, documentation, and broader program information.
Participant Pools
Define who belongs in the testing population.
Organize participants into appropriate pools so testing activity can follow the population structure established by the organization or testing program.
- Employees
- Applicants
- Contractors
- Drivers
- Departments
- Locations and sites
- Program-specific populations
- Other configured testing groups
Participant History
Keep testing activity connected to the person.
Selection history, testing events, specimen activity, results, supporting records, and other authorized testing history can remain associated with the participant.
The relationship between the participant, employer, testing program, and historical activity remains available without reducing the individual to a single test result.
Random Selection
Run the selection. Preserve how it happened.
Where randomized testing is appropriate for the configured program, Brilliance One can support pool-based selection and maintain the resulting historical record.
Population
Defined Testing Pool
Identify the group of eligible participants associated with the applicable testing process.
Selection
Randomized Workflow
Run supported randomized participant selections using the appropriate configured testing population.
History
Selection Record
Preserve when the selection occurred, which pool was used, and which participants were selected for authorized review.
Chain of Custody
Follow the specimen. Preserve the operational history.
Maintain supported records as a specimen moves from collection through custody, processing, laboratory activity, review, and final outcome.
- Collection activity
- Specimen identifiers
- Custody events
- Processing status
- Laboratory status
- Review activity
- Final outcomes
- Supporting documents
Traceability
Do not store only the answer. Preserve the path to it.
When permitted and required by the configured process, custody history can provide operational context around how a specimen moved between collection, processing, laboratory, review, and final-result stages.
Supporting documentation can remain associated with the same testing event.
Testing Configuration
Different programs can require different testing structures.
Configure the testing definitions and result classifications needed by the organization's screening workflow rather than forcing every program into one fixed structure.
Drug Types Maintain substances or screening categories relevant to the configured testing workflow.
Testing Panels Group supported screening components into reusable testing configurations.
Result Categories Define appropriate status and outcome classifications used by the testing process.
Confirmation Workflows Represent additional review or confirmation stages where required by the configured process.
Testing Programs Support different program structures for organizations, populations, sites, or operational requirements.
Process Rules Maintain appropriate workflow configuration surrounding the organization's testing process.
Result Management
Manage the outcome without losing everything that came before it.
Maintain result status, review activity, notes, supporting records, laboratory information, exceptions, and historical context inside the same testing workflow.
Status
Testing Progress
Maintain the current stage of the testing event as it progresses through collection, processing, review, and completion.
Review
Controlled Result Handling
Allow appropriately authorized users to participate in supported review, documentation, exception, and outcome workflows.
Documentation
Supporting Records
Associate relevant laboratory documents, collection records, forms, notes, reports, and other supporting files with the testing event.
Laboratory-Oriented Workflows
Support more detailed testing operations.
Brilliance One can support organizations with more detailed testing operations that require structured panels, specimen history, laboratory status, multiple review stages, document handling, permission-aware access, and larger participant populations.
Panels
Flexible Testing Definitions
Maintain drug types, testing panels, screening groups, result categories, and specialized testing configurations.
Processing
Multi-Stage Workflow
Support collection, specimen processing, laboratory status, review, documentation, notes, status changes, and exception handling.
Scale
Larger Programs
Organize larger participant pools, historical testing records, multiple locations, employer programs, and ongoing testing operations.
Permissions
Controlled Review
Apply broader platform permissions to participant pools, selections, sensitive results, documents, review activity, outcomes, and historical records.
Drug Testing Demo
Have a more detailed testing operation?
Discuss your participant pools, selection requirements, collection process, chain-of-custody needs, laboratory workflow, result handling, permissions, documentation, and reporting requirements with Brilliance One.
Sensitive Testing Information
Shared platform. Controlled visibility.
Drug-testing records may contain sensitive personal, employment, laboratory, and health-related information. Access should be limited according to appropriate organizational policies, roles, responsibilities, and applicable requirements.
- User authentication
- Role-based permissions
- Security groups
- Module access
- Participant access controls
- Result visibility controls
- Document permissions
- Reviewer responsibilities
- Operational logging
- Customer data separation
Need-to-Know Access
A participant record does not mean every user should see every result.
An HR user, testing administrator, collector, reviewer, manager, or general employee may each require different levels of information.
Brilliance One can use roles, permissions, security groups, module access, and related platform controls to help restrict sensitive testing information to appropriate authorized users.
Drug Testing + HR
Keep the testing workflow connected to the workforce.
Where appropriate and permitted, employee-related testing records can connect with the broader workforce context without forcing HR teams to maintain an entirely separate employee identity for the testing program.
- Employee relationships
- Applicant relationships
- Contractor relationships
- Departments
- Locations
- Testing groups
- Authorized testing history
- Supporting documentation
Workforce Context
Connect the person without exposing the record unnecessarily.
The platform can maintain the relationship between an employee and a testing program while permissions help control who is allowed to view sensitive testing information.
Connection and visibility are separate concerns. Sensitive information should remain permission-aware.
Documentation
Keep the supporting record with the workflow it documents.
Testing programs can create collection forms, laboratory reports, chain-of-custody records, review documents, notes, authorizations, policies, and other supporting information.
Collection Records
Associate appropriate collection-related records and documents with the applicable testing event.
Laboratory Documents
Maintain applicable laboratory reports or supporting records with the related specimen and workflow.
Custody Documents
Associate chain-of-custody documentation with the specimen and events it describes.
Review Records
Preserve appropriate documentation generated during authorized review or confirmation activity.
Program Documents
Maintain applicable policies, forms, procedural documents, and other program resources.
Historical Context
Keep supporting records associated with the participant, testing event, specimen, or program they document.
Testing + Automation
Automate the administration. Not the professional judgment.
Where supported, Brilliance One communication and automation can help handle repeatable administrative activity surrounding the testing program.
- Authorized testing notices
- Scheduling information
- Administrative reminders
- Status notifications
- Internal alerts
- Missing-document reminders
- Follow-up communication
- Configured workflow notifications
Human Responsibility
Workflow automation should not make testing decisions.
Automation can help notify people, move administrative work forward, send appropriate communications, and surface records requiring attention.
Testing policy, eligibility, collection decisions, result interpretation, medical review, employment decisions, and regulatory responsibilities remain with the appropriate organization and qualified professionals.
Reporting & History
Understand the testing program. Not just the latest result.
Available program information can provide authorized teams with operational visibility into participants, selections, testing events, results, documentation, status, and historical activity.
Participant History
Review supported testing activity associated with an individual participant over time when authorized.
Selection History
Maintain historical records of testing-pool selections and the testing activity created from them.
Testing Outcomes
Review configured status, result categories, completion, and other supported outcome information.
Program Activity
Understand available testing volume, pool activity, status distribution, and broader operational information.
Documentation
Keep laboratory, collection, custody, review, and supporting records associated with the appropriate workflow.
Historical Review
Use available records for authorized management review, audits, policy evaluation, investigation, or operational analysis.
Connected Operations
Drug testing should not become another isolated operational database.
Brilliance One can connect appropriate testing activity with employer relationships, participants, workforce records, documents, communication, automation, reporting, permissions, and other business context.
Accounts
Employers & Organizations
Associate employers, customers, organizations, contractors, participants, and other relationship records with testing programs.
Human Resources
Workforce Context
Connect appropriate employee-related testing workflows with workforce records where configured, permitted, and appropriate.
Documents
Testing Records
Associate laboratory records, collection forms, chain-of-custody documents, policies, notes, and supporting files with the appropriate testing workflow.
Communications
Authorized Notices
Use supported communication workflows for appropriate notices, reminders, scheduling information, and administrative follow-up.
Automations
Administrative Workflow
Use supported testing status, deadlines, or other configured events to trigger notifications and repeatable administrative processes.
Insights
Program Visibility
Use appropriate testing information for management reporting and operational analysis where access rules permit.
Governance & Compliance Support
Software can support the process. Your organization defines the policy.
Drug-testing requirements can vary based on jurisdiction, workforce, industry, contract, testing purpose, laboratory relationship, and other circumstances. Brilliance One provides record and workflow capabilities rather than determining which testing rules apply.
- Testing policies
- Participant eligibility
- Selection requirements
- Collection procedures
- Laboratory requirements
- Review procedures
- Retention requirements
- Privacy requirements
- Access policies
- Employment and contractual obligations
Compliance Responsibility
Configurable software is not legal or regulatory advice.
Organizations should determine which federal, state, local, industry, employment, laboratory, contractual, privacy, and other requirements apply before establishing or operating a drug-testing program.
Where specialized review or interpretation is required, the appropriate qualified legal, medical, laboratory, HR, or compliance professionals remain responsible for those decisions.
Platform Strategy
CRM platforms can support the surrounding workflow. Brilliance models the testing operation itself.
CRM and automation platforms can manage people, organizations, communications, forms, workflows, permissions, and integrations around a testing business. Brilliance One Drug Testing extends the platform with native operational records for the testing process itself.
Relationship
Employers & Participants
Maintain the organizations and people participating in the testing process using the broader Brilliance One relationship foundation.
Workflow
Testing Operations
Add participant pools, random selections, collection records, specimens, chain-of-custody activity, laboratory status, results, and testing documentation.
Business
Connected Operations
Connect testing activity with HR, documents, communications, permissions, automation, reporting, customer relationships, and other supported business workflows.
Why Connected Matters
Specialized workflow. Shared operating foundation.
Drug testing requires specialized records, but that does not mean the organization should have to recreate every supporting business capability around the testing system.
Connected Participants
Keep testing activity associated with the appropriate person and organization rather than maintaining another disconnected identity.
Connected Documents
Associate collection, custody, laboratory, review, and other supporting records with the testing workflow they document.
Connected Communications
Use appropriate email and SMS workflows without maintaining another independent messaging platform.
Connected Permissions
Apply the broader Brilliance One access model to specialized and sensitive testing information.
Connected Reporting
Use appropriate testing information alongside broader operational reporting when authorized.
Connected Automation
Allow supported testing events to participate in notifications and repeatable administrative workflows.
Drug Testing Module
Add specialized testing operations to the Brilliance One platform.
Drug Testing can participate in Brilliance One's modular structure alongside Core and the other capabilities required by your organization.
- No per-user platform pricing
- Shared CRM and account foundation
- Participant pools and testing workflows
- Chain-of-custody records
- Permission-aware sensitive data
- Connected documents and reporting
Build Your Configuration
Combine specialized testing with the rest of your operation.
Use the Brilliance One pricing estimator to select the modules your organization needs and estimate applicable usage separately.
Business Modules
Add the capabilities you need. Keep the platform connected.
Expand Brilliance One with connected modules for financial operations, content, compliance, training, industry workflows, workforce management, reporting, marketing, commerce, projects, scheduling, and technology operations.
Financial Operations
Accounting
Manage quotes, invoices, payments, expenses, vendors, banking activity, journals, and financial reporting while keeping the numbers connected to the customers, projects, products, and business activity behind them.
Explore AccountingWebsites & Content
CMS
Build and manage websites, pages, forms, landing pages, blogs, digital assets, public experiences, and lead capture while connecting the digital experience directly to business operations.
Explore CMSGovernance & Controls
Compliance
Support compliance-conscious operations with identity controls, permissions, logging, security protections, data governance, administrative oversight, and specialized operational workflows.
Explore Compliance & SecurityTraining & Learning
Courses
Manage courses, curriculum, lessons, assessments, instructors, participants, completion, certifications, renewal requirements, and training history in one connected system.
Explore CoursesTesting Program Operations
Drug Testing
Manage testing pools, random selections, collections, specimens, chain of custody, laboratory workflows, results, documents, and testing-program history.
Explore Drug TestingFFL Operations
Firearms
Manage serialized firearms, acquisitions, dispositions, bound book records, e4473 workflows, inventory, customers, documents, point of sale, and connected firearms operations.
Explore FirearmsWorkforce Operations
Human Resources
Manage employees, onboarding, documents, attendance, leave, training, certifications, reviews, workforce history, responsibilities, and the operational context surrounding your people.
Explore Human ResourcesReporting & Visibility
Insights
Turn customer, marketing, financial, workforce, scheduling, project, and operational information into connected reporting and clearer business visibility.
Explore InsightsGrowth & Engagement
Marketing
Manage campaigns, audiences, lead sources, referrals, reputation, local visibility, communications, attribution, and customer acquisition while keeping marketing connected to CRM and operations.
Explore MarketingConnected Commerce
Point of Sale
Connect customers, products, inventory, transactions, payments, receipts, accounting, purchase history, and specialized retail workflows through the same business platform.
Explore Point of SaleWork & Delivery
Projects
Manage projects, phases, milestones, tasks, employees, time, documents, costs, customer relationships, communication, and delivery history from one connected operational record.
Explore ProjectsAppointments & Resources
Scheduling
Manage appointments, services, attendees, employees, availability, locations, resources, capacity, customers, and the operational workflows surrounding scheduled work.
Explore SchedulingAssets & Infrastructure
Technology
Manage technology assets, equipment, vehicles, software, subscriptions, assignments, maintenance, warranties, vendors, documents, lifecycle history, and supported monitoring.
Explore TechnologyBrilliance One Drug Testing
Manage the testing program. Preserve the process behind every result.
Manage participant pools, randomized selections, collections, specimens, chain-of-custody activity, laboratory workflows, results, documents, permissions, reporting, HR relationships, and supporting business processes from one connected platform.
Brilliance One • Drug Testing • Chain of Custody • Screening Operations